To update your personal information on the Raisin platform, please adhere to the following steps:
- Access your profile by visiting Raisin.com and logging in.
- Click on "My Account" located in the top right corner of the page.
- From the drop-down menu, select "Account Settings".
- Click on "Change" next to "Contact Information".
- This action will prompt a 'Submit a Request' form. Please complete this form with the updated information you wish to provide.
- Once you have filled out the form, click "Submit."
Upon submission, a ticket will be generated for our customer support team to process your request within three business days. If additional information is required, our team will contact you via email. Should you not receive an update or confirmation after three business days, please reach out to our support team at support.us@raisin.com or call (844) 994-3276 for further assistance.