About Raisin
- Raisin Contact Information
- What is Raisin?
- What types of products are available through Raisin?
- Can I bank online through Raisin?
- Since Raisin is not a bank, where are my funds held?
- What is a custodial account and how does it work?
Getting started
- Login & Password Help
- How do I start saving with Raisin?
- What products and rates are currently offered through Raisin?
- How long does it take to deposit my money? What about withdrawals?
- Where can I find my external bank account's routing number and account number?
- Does the Raisin platform support different account types such as joint, trust, or IRA accounts?
Cash Account
Using Raisin
- Why You're Seeing a 'Computer Clock Is Incorrect’ Error When Logging In
- How do I withdraw money?
- What happens when one of my CDs reaches maturity?
- What if I want to cancel a certificate of deposit (CD) prior to maturity?
- Does Raisin offer a refer-a-friend bonus?
- Does my Raisin login have a specific bank routing number or account number?
Callable CDs
- What is a callable CD?
- What happens if your callable CD is called?
- If my CD is called by a bank or credit union will I be subject to early withdrawal penalties?
- What happens if I cancel my callable CD?
- What is a callable CD’s non-call period?
- What is a callable CD’s callable date?
Joint Accounts
Tax Documents
- What is a custodial bank?
- Will I receive a consolidated Form 1099-INT with information about all of my accounts on the Raisin platform?
- Why was I issued multiple 1099s?
- Where can I learn more about the interest earned and early withdrawal penalty fields in Form 1099-INT?
- Is interest on a CD that has not matured taxable?
- Who is the primary account holder on a joint account?