Instant Verification Troubleshooting
Can’t find your bank?
Enter your bank's name exactly as it appears on your statement, matching its punctuation and capitalization exactly.
Screen is stuck loading?
A weak Wi-Fi or cellular signal can cause timeout errors. Try toggling off Wi-Fi or moving to an area with better coverage.
Didn’t receive the 6-digit SMS code?
Ensure short-code messages are not blocked by your mobile carrier.
Turn off spam filtering for unknown senders on your mobile device.
Code expired?
Verification codes expire after 15 minutes for your security. Tap Resend Code to generate a new one.
Having other issues?
Switch between Wi-Fi and cellular data to refresh your connection.
Your financial institution may not support instant verification. Choose Manual Verification to link using your account and routing numbers instead.
Need more help?
Contact Raisin support or visit Plaid's troubleshooting site here for more recommendations.